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Posts Tagged ‘performance’

Ware-Pak Reports Strong April Performance

Ware-Pak recorded strong results in April. This marks the fourth month in a row – giving us a year-to-date increase of 34%.  Our primary activity for order fulfillment showed a modest gain of 6% over the prior year.

My main concern for the publishing industry is the amount of returns processed. Ware-Pak has experienced unusually high activity all year in this category and in April, we posted an increase of 236% over the prior year.

Special projects soared to meet the demands of an expanding educational market and realized an increase of 180% over the prior year. Ware-Pak’s call center activity has shown substantial gain with the addition of 3 new call center clients.

Below are Ware-Pak’s April Outsourcing Performance Numbers:

Orders: Units:
Outbound 24,050 Outbound 565,423
Inbound 1,457 Inbound 1,150,370
Returns 3,368 Returns 327,847
Total 28,875 Total 2,043,640

Speed and Accuracy Statistics:
Accuracy = 99.95%
Same Day Shipping = 93%
Shipped within 24 hours = 99%
Returns Processed Same Day = 92%

Ware-Pak Reports Strong March Performance

Ware-Pak is proud to have some good news to report for the month of March. During the month, Ware-Pak experienced higher order counts, and the volume of books through the warehouse also increased.

Below are Ware-Pak’s March Outsourcing Performance Numbers:

Orders: Units:
Outbound 26,174 Outbound 922,076
Inbound 1,658 Inbound 1,222,864
Returns 3,362 Returns 184,137
Total 31,194 Total 2,329,077

Speed and Accuracy Statistics:
Accuracy = 99.92%
Same Day Shipping = 92.6%
Shipped within 24 hours = 99%
Returns Processed Same Day = 93%

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Ware-Pak, LLC
2427 Bond Street
University Park, IL 60484
phone (708) 534-2600
Web: www.ware-pak.com