warepaklogo
“Warehousing, Distribution and
Fulfillment Services for Publishers and Associations”
(708) 534-2600
Contact Us | Free Quote
twitter   facebook   linkedin   blog-icon

Posts Tagged ‘fulfillment warehouse’

When it comes to fulfillment… control inventory to control costs!

Regardless of a fulfillment center’s methodology, you are paying for two things – space and activity. Each 3 PL or order fulfillment operation has its own methodology and payment schedule. Some fulfillment warehouses charge fees to store your books and fees to pick-and-pack and ship the books from the warehouse. Others will charge based upon percentage of sales. One of the best ways to control cost is by controlling your inventory. Whatever the fee structure, you must clearly understand the rates, terms and conditions of the contract.

Looking at pricing proposals from different warehousing and fulfillment vendors can be difficult because each one uses a different methodology for computing their rates. For this reason, reviewing the pricing proposals of warehousing and fulfillment companies should be done with great care and diligence. Here are tips to help avoid some of the challenges of warehousing and fulfillment pricing:

  • Make sure the warehousing and fulfillment vendor has listed ALL costs
  • Beware of monthly minimum charges
  • Determine all monthly fixed recurring charges
  • Ask if the vendor makes margin on freight charges and UPS discounts
  • Double check move-out charges – some warehouse operations add huge penalties for move-out fees
  • Ask for referrals from current customers to ensure that costs don’t change after signup
  • Check the vendor’s BBB rating
  • Make sure that everything is documented in a contract

Want to know additional important considerations when choosing an order fulfillment service? They are now available in a Whitepaper on our website. If you have additional questions, or are interested in receiving this white paper by email, please feel free to contact me directly. I can be reached at (708) 587-4116 or kshay@ware-pak.com

Additional factors to consider when choosing an order fulfillment service…

In today’s entry I’m going to discuss two additional factors that I believe should be considered when a publisher, large or small, is choosing an order fulfillment service. These factors are “Turn Around Time” and “Technology”.

Turn Around Time

Every warehouse has its own procedures for handling order processing and the amount of time that is acceptable. You need to be aware of what time files are accepted and when you can expect orders to be shipped. You have to take these deadline times into account and see if they fit your client’s needs in terms of shipping times.

A standard in the industry is 3 business days for shipping. You need to determine if this is a timeframe that your client can live with. There are fulfillment warehouses that ship within 2 business days and some are offering same day shipping. You must choose which level of service will help you grow your business.

Technology

When it comes to the various types of technology within an order fulfillment facility, you must explore your needs. In any fulfillment warehouse, technology takes on many forms. These may include:

  • Integrated business management systems for publishers
  • Warehouse management systems
  • RF technology
  • Automated picking systems
  • Mailing systems
  • EDI/ASN
  • Secured method for transferring data files
  • Customizable order interface
  • Push technology for business alerts
  • Customizable email alerts
  • Reports and Web based data reporting

There are still more important considerations when choosing an order fulfillment service that will be covered here. However, if you can’t wait to read them here, they are now available in a Whitepaper on our website. If you have additional questions, or are interested in receiving this white paper by email, please feel free to contact me directly. I can be reached at (708) 587-4116 or kshay@ware-pak.com

Choosing an Order Fulfillment Service – Part 2

Last week, one of my entry’s discussed why location is one of the biggest factors to consider when choosing an order fulfillment service. But location is only one of several items that need to be taken into consideration when you are considering your needs during the fulfillment service selection process.

Today, I’m going to discuss another important factor to consider when considering an order fulfillment service:

Size and Volume

Your goal is to select a service provider that can cater to you and your daily order fulfillment needs. Fulfillment warehouses come in all sizes – ranging from very small with just a few employees, to large Fortune 500 companies with thousands of employees. On one hand you may need to ask yourself if you are the largest client, will you have to drive the organization to provide the services you need? On the other hand, if you are the smallest client, will you get lost in the daily operations?

Talk with your order fulfillment warehouse and ask about peak seasons and holidays. Peak seasons can impact fulfillment centers, and your fulfillment operation needs to be able to manage our peak season needs without any service interruptions. You will also want to know if the warehouse’s other clients peak seasons will have an adverse impact on our business. You will want to ask the following questions: How much additional staff do they hire during the peak season? How are the seasonal people trained? Do their standards for service change during this time?

It is essential that you know when the last time available is for you to send a file and the cut offs for rush orders. You will also want to know the house of operation, whether or not you will be able to contact a customer service representative during your business hours and the requirements for orders to be processed the same day.

Not all fulfillment companies specialize in certain types of projects. Some warehouses only handle full pallets in and out, and some will pick down to full cases level, while others will pick individual units, cases lots and full pallets. You will want to know what types of clients they service, if they include B2B, direct to consumers or large chains.

It is important to know whether or not the facility has the equipment in place to handle complex assembly of kits for multiple products in one single order. One method for increasing the average selling price is to develop a kit. You can have a personalized order processing system, shrink-wrapping and many other benefits. These additional services may also include returns management, confirm receipt, inspection, testing, re-packaging products and the disposition of returns. In terms of order fulfillment, what more could a company ask for?

One additional factor of size is shipping options. Make sure the fulfillment service provider you choose offers the shipping options your customers are currently using or may want in the future. Some of the smaller facilities may only work with one carrier, such as UPS or FedEx. Most facilities will work with all of the different carriers. A good question to ask is whether or not there are certain carriers that the fulfillment house does not work with.

In the coming weeks, I will continue to discuss other important items to consider when choosing an order fulfillment service. But, if you can’t wait to read them here, they are now available in a Whitepaper on our website. If you have additional questions, or are interested in receiving this white paper by email, please feel free to contact me directly. I can be reached at (708) 587-4116 or kshay@ware-pak.com

Subscribe By Email

Subscribe in a Reader

Follow on Twitter

Post Archives

Serving Publishers

serving-publishersWare-Pak provides 3PL fulfillment services to support publishers in their competitive marketplace.

Learn More

Contact Us

contactIconPhone:
(708) 534-2600
Fax:
(708) 534-7803

Email Ware-Pak

Get a FREE Quote

quoteIconCost efficient
fulfillment & warehousing
solutions are just a click away.

Send Request

White Paper Library

wpaperIconView our White Papers for helpful topics, such as "Finding the Right Fulfillment Partner".

Read White Paper

Contact Ware-Pak

Ware-Pak, LLC
2427 Bond Street
University Park, IL 60484
phone (708) 534-2600
Web: www.ware-pak.com

Login